CourseForge Library

CourseForge Library Support

Use this page when you need help with this workspace, learner access, billing handoff, or launch operations.

Support Request

Send Support Request

Tell us what is happening so the right workspace, learner, billing, or launch path can be checked.

Email Instead

For workspace owners

Start in the admin workspace for course setup, learner access, emails, orders, reports, and exports.

  • Use Launch Setup for the next owner action.
  • Use Email Outbox to review queued invitations and learner messages.
  • Use Learners, Orders, Reports, and Exports for day-to-day support.

For learners

Learners usually need the workspace catalog or learner login link from the organization running the course.

  • Check the workspace catalog URL if you are looking for a course.
  • Use Learner Login to return to enrolled courses.
  • Contact the course owner if access, completion, or certificate details look wrong.

For launch support

CourseForge system owners can review health, subscriptions, provisioning events, email readiness, and tenant setup from the System Owner area.

  • Open Platform Plans to review launch-readiness blockers.
  • Open Health to confirm production runtime status.
  • Open Exports and Audit Log when a support case needs a history trail.