CourseForge Library

Courses built once, sold directly, and licensed into tenant catalogs.

Browse CourseForge-owned curriculum that can serve individual learners now and stay centrally controlled when attached to client workspaces.

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Master source CourseForge Library Published courses 10 Tenant usage Attach by reference

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New Manager & Team Lead Basics for Small Teams

Becoming the lead changes the job: your output is now the team's result, not your own work. This operational course teaches new managers and team leads to lead with clarity, not control — setting followable expectations, communicating priorities on busy days, delegating without dumping, holding accountability without drama, coaching with feedback people can use, running a difficult performance conversation, and keeping a daily team rhythm. Learners build a Team Lead Playbook they keep and use to train the next lead. Focused on ongoing team leadership; harassment and legal-risk situations point to the Harassment Prevention course and counsel, and the new-hire ramp and SOP-building live in the New-Hire Onboarding & SOP Readiness course.

OutcomeBecoming the lead changes the job: your output is now the team's result, not your own work. This operational course teaches new managers and team leads to lead with clarity, not control — setting followable expectations, communicating priorities on busy days, delegating without dumping, holding accountability without drama, coaching with feedback people can use, running a difficult performance conversation, and keeping a daily team rhythm. Learners build a Team Lead Playbook they keep and use to train the next lead. Focused on ongoing team leadership; harassment and legal-risk situations point to the Harassment Prevention course and counsel, and the new-hire ramp and SOP-building live in the New-Hire Onboarding & SOP Readiness course.

Audience: Teams, learners, and client workspaces
Duration: 30 min
Access: Plan access
Credential: Completion record

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

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New-Hire Onboarding & SOP Readiness for Small Teams

A repeatable system for turning a new hire into a ready employee fast — not winging it. Learners build an Onboarding System Kit: a role one-pager, a first-week checklist, a simple SOP template, and a check-in cadence. Covers role clarity and first-week priorities, communication norms and early standards, writing and teaching simple SOPs, reviewing work without micromanaging, and turning mistakes into better training. A tight operational rewrite that pairs with the New Manager & Team Lead Basics course (which owns ongoing team leadership, coaching, delegation, and team-health review).

OutcomeA repeatable system for turning a new hire into a ready employee fast — not winging it. Learners build an Onboarding System Kit: a role one-pager, a first-week checklist, a simple SOP template, and a check-in cadence. Covers role clarity and first-week priorities, communication norms and early standards, writing and teaching simple SOPs, reviewing work without micromanaging, and turning mistakes into better training. A tight operational rewrite that pairs with the New Manager & Team Lead Basics course (which owns ongoing team leadership, coaching, delegation, and team-health review).

Audience: Teams, learners, and client workspaces
Duration: 30 min
Access: Plan access
Credential: Completion record

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

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Customer Service & Client Communication for Small Teams

The interpersonal half of a great front desk: how to handle people, not run the system. Learners build a Service Script Library of real lines for the hard moments — the clear reply, the policy explanation without the harshness, the calm recovery when a client is upset, the apology that closes the loop, and the boundary line with clean escalation. A tight, operational rewrite that pairs with the Front Desk & Client Intake course (which owns greeting, intake, scheduling, confirmations, records, and handoffs).

OutcomeThe interpersonal half of a great front desk: how to handle people, not run the system. Learners build a Service Script Library of real lines for the hard moments — the clear reply, the policy explanation without the harshness, the calm recovery when a client is upset, the apology that closes the loop, and the boundary line with clean escalation. A tight, operational rewrite that pairs with the Front Desk & Client Intake course (which owns greeting, intake, scheduling, confirmations, records, and handoffs).

Audience: Teams, learners, and client workspaces
Duration: 30 min
Access: Plan access
Credential: Completion record

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

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Workplace Violence Prevention for Small Service Teams

Honest-education workplace-violence-prevention training for small service and client-facing teams. Learners recognize the four types of violence (with Type II — the client — as the primary risk), read warning signs, report early, prevent through environment and routine, de-escalate an angry person for safety, disengage and exit when it crosses the line, survive an active threat (Run-Hide-Fight) and a robbery (comply) as the opposite doctrines they are, and close the loop after — building a Safety & Response Card they keep. Trains and records completion; not a legal certification and not the employer's written Workplace Violence Prevention Plan required by laws like CA SB 553 and NY's Retail Worker Safety Act.

OutcomeHonest-education workplace-violence-prevention training for small service and client-facing teams. Learners recognize the four types of violence (with Type II — the client — as the primary risk), read warning signs, report early, prevent through environment and routine, de-escalate an angry person for safety, disengage and exit when it crosses the line, survive an active threat (Run-Hide-Fight) and a robbery (comply) as the opposite doctrines they are, and close the loop after — building a Safety & Response Card they keep. Trains and records completion; not a legal certification and not the employer's written Workplace Violence Prevention Plan required by laws like CA SB 553 and NY's Retail Worker Safety Act.

Audience: Teams, learners, and client workspaces
Duration: 36 min
Access: Plan access
Credential: Completion record

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

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Workplace Safety Essentials for Small Teams

Honest-education workplace-safety awareness training for small service, wellness, trades, and client-facing teams. Learners understand their role and rights, read chemical labels (HazCom/SDS), use PPE, prevent slips and lifting injuries, respond to emergencies, report injuries and near-misses, and — where the work involves blood exposure — apply bloodborne-pathogen precautions and the five-step exposure response, building a Safety Habits Card they keep. Trains and records completion; the site-specific safety program and written Exposure Control Plan remain the employer's responsibility.

OutcomeHonest-education workplace-safety awareness training for small service, wellness, trades, and client-facing teams. Learners understand their role and rights, read chemical labels (HazCom/SDS), use PPE, prevent slips and lifting injuries, respond to emergencies, report injuries and near-misses, and — where the work involves blood exposure — apply bloodborne-pathogen precautions and the five-step exposure response, building a Safety Habits Card they keep. Trains and records completion; the site-specific safety program and written Exposure Control Plan remain the employer's responsibility.

Audience: Teams, learners, and client workspaces
Duration: 36 min
Access: Plan access
Credential: Completion record

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

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HIPAA & Client Data Privacy for Small Practices (Staff Training)

Honest-education HIPAA staff training for the people who handle patient information all day — front desk, billing, schedulers, and every workforce member with PHI access, not just clinicians. Learners recognize PHI, apply Minimum Necessary, share correctly under the Privacy Rule, secure screens and devices under the Security Rule, spot how breaches really happen, and know how to report one — building a HIPAA Habits Card they keep at their workstation. Trains and records completion; not a HIPAA compliance program, certification, or legal advice.

OutcomeHonest-education HIPAA staff training for the people who handle patient information all day — front desk, billing, schedulers, and every workforce member with PHI access, not just clinicians. Learners recognize PHI, apply Minimum Necessary, share correctly under the Privacy Rule, secure screens and devices under the Security Rule, spot how breaches really happen, and know how to report one — building a HIPAA Habits Card they keep at their workstation. Trains and records completion; not a HIPAA compliance program, certification, or legal advice.

Audience: Teams, learners, and client workspaces
Duration: 30 min
Access: Plan access
Credential: Completion record

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

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Harassment Prevention & Respectful Workplace for Small Teams

Honest-education harassment-prevention training for small service and client-facing teams. Learners recognize harassment (including from clients and customers), know how to report it and their protection from retaliation, how to step in as a bystander, and what owners and supervisors must do — building a Respect & Reporting Card they keep. Trains and records completion; not a legal certification.

OutcomeHonest-education harassment-prevention training for small service and client-facing teams. Learners recognize harassment (including from clients and customers), know how to report it and their protection from retaliation, how to step in as a bystander, and what owners and supervisors must do — building a Respect & Reporting Card they keep. Trains and records completion; not a legal certification.

Audience: Teams, learners, and client workspaces
Duration: 27 min
Access: Plan access
Credential: Completion record

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

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Front Desk & Client Intake Excellence for Small Teams

Build a repeatable front desk system any new hire can run: first contact, intake, scheduling, privacy, and clean handoffs. You finish with a Front Desk Playbook of real scripts, checklists, and rules.

OutcomeBuild a repeatable front desk system any new hire can run: first contact, intake, scheduling, privacy, and clean handoffs. You finish with a Front Desk Playbook of real scripts, checklists, and rules.

Audience: Teams, learners, and client workspaces
Duration: 25 min
Access: Plan access
Credential: Completion record

2 modules · 2 lessons

Source-controlled curriculum. Updates stay with CourseForge.

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AI Productivity Foundations

A practical team course for using AI to draft, summarize, research, and standardize everyday work without leaking sensitive data.

OutcomeA practical team course for using AI to draft, summarize, research, and standardize everyday work without leaking sensitive data.

Audience: Teams, learners, and client workspaces
Duration: Self-paced
Access: Plan access
Credential: Completion record

8 modules · 36 lessons

Source-controlled curriculum. Updates stay with CourseForge.

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Core Skills CourseForge Library

Learning Foundations

A starter course that proves the course portal, catalog, and tenant-aware data model.

OutcomeUnderstand the learner portal, catalog, and source-controlled course access.

Audience: New learners and tenant teams
Duration: 5 min
Access: Every plan
Credential: Completion certificate

1 module · 1 lesson

Source-controlled curriculum. Updates stay with CourseForge.

Course Details View Offer

Included Starter Bundle

Starter CourseForge Library Pack

The default CourseForge-owned curriculum bundle attached to every new paid or managed workspace.

All Plans

Plan Coverage: Launch, Growth, and Concierge
Attachment Mode: Attach By Reference
Active Source Courses: 1

Active now Starter course

Learning Foundations

The first source-controlled CourseForge Library course included with every new workspace.

Attached by reference Open Course

Recommended next AI-safe productivity

AI Productivity Foundations

A practical team course for using AI to draft, summarize, research, and standardize everyday work without leaking sensitive data.

Library course roadmap Open Course

Planned Risk reduction

Workplace Cybersecurity and Fraud Prevention

A small-business security track covering phishing, password habits, payment scams, device safety, and everyday fraud prevention.

Library course roadmap

Planned Client experience

Client Intake and Customer Service

A front-desk and service-team path for intake calls, client expectations, documentation, follow-up, and issue resolution.

Library course roadmap

Planned Revenue follow-up

Sales Follow-Up Foundations

A simple revenue operations track for lead response, nurture messages, appointment reminders, and closing the loop after a quote.

Library course roadmap

Planned SOP onboarding

New Hire SOP Readiness

A starter onboarding track for turning company procedures into repeatable training, checklists, and manager sign-off.

Library course roadmap